Dispatch Planning of Field Service

Last-minute cancellations or rescheduling leads to a loss in time and money.

Assigning the wrong field executive for a task impacts your customer satisfaction. Manually assigning these tasks is also a huge challenge.

Limited on-ground visibility of your service partners leads to decision-making paralysis.

Taking into account parameters like a field executive’s skill sets, location preference, ratings, to experience etc, in real-time is a tightrope exercise.

Generate more revenue and reduce idle time through effective resource utilization with our service scheduling software, to manage the high cancellation and reschedule rates.

The right Field Service Executive will be deployed to every customer after thorough consideration of location preference, skills, ratings, experience etc. by Loggis, resulting in improved overall serviceability quotient of your brand.

A better customer experience will be achieved from the operational transparency of our solution. Every on-ground Executive can be easily tracked, and every service deviation can be notified in real-time.

We ensure your unique business needs are met with the best of our capabilities, with our deployment, engagement and customer success teams always being with you along the journey.

Our solutions enable your Field Executives to finish more tasks daily. By consideration of location preference, skills, ratings, experience, etc. of your Field Executives, on-demand dispatch automation can be executed better

With our dynamic scheduling feature, we can help you accommodate last-minute service requests.

The security of your data is at the utmost importance, which can only be managed by a trustworthy partner that we are.